This Privacy Policy explains how Mask AI ("we", "our", or "us") collects, uses, stores, and protects your personal information when you access or use our website, products, APIs, SaaS services, and platform (collectively, the "Services").
By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our Services.
1. Information We Collect
We may collect the following categories of information:
• Account Information: such as name, email address, login credentials, and billing details when you register an account.
• Usage Information: including API requests, service usage statistics, timestamps, and performance data.
• Technical Information: such as IP address, browser type, device information, operating system, and log files.
• Communication Information: including messages, support requests, and email communications with us.
2. How We Use Your Information
We use collected information for the following purposes:
• To provide, operate, and maintain our Services.
• To process transactions and manage billing.
• To monitor usage, performance, and system security.
• To communicate with you regarding updates, support, or important notices.
• To comply with legal obligations and enforce our terms and policies.
3. Data Storage and Security
We implement reasonable technical and organizational measures to protect your data
against unauthorized access, alteration, disclosure, or destruction. However, no
method of transmission over the Internet or electronic storage is completely secure,
and we cannot guarantee absolute security.
4. Data Sharing and Disclosure
We do not sell or rent your personal information. We may share information only in the
following circumstances:
• With trusted service providers who assist in operating our Services under confidentiality obligations.
• When required by law, regulation, or legal process.
• To protect the rights, safety, and security of Mask AI, our users, or the public.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes
outlined in this Privacy Policy, unless a longer retention period is required or
permitted by law.
6. Your Rights and Choices
Depending on your jurisdiction, you may have rights to access, correct, or delete your
personal information. You may also request restrictions on certain data processing
activities. Requests can be submitted by contacting us at the email address below.
7. Cookies and Tracking Technologies
We may use cookies or similar technologies to enhance user experience, analyze traffic,
and improve our Services. You may control cookie preferences through your browser
settings.
8. Third-Party Services
Our Services may contain links to third-party websites or services. We are not
responsible for the privacy practices or content of such third parties, and we
encourage you to review their privacy policies independently.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this
page with an updated effective date. Continued use of the Services after changes
constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our
data practices, please contact us at:
Email: [email protected]